OUR TECHNICAL SUPPORT & SERVICES
24/7 HARDWARE & SOFTWARE SUPPORT
Server Support & Administration, Computer Hardware & Software Support (Dell, HP Lenovo, Apple, IBM, Acer, Microsoft Surface, Asus, Samsung, Sony, LG, Toshiba, iPhone, Android, iPad), Cloud & Virtualization, Cyber Security, Web Design & Development/SEO (WordPress), SCCM, VMware, Kace, ServiceNow, Patient Point, Epic Willow, Office 365/Outlook, …
IT PROJECTS & PROJECT MANAGEMENT
If you need help on projects/deployments: Computers, mobile devices, Servers, Printers, Networks installs & configurations (routing & switching), WiFi (routers & access points), hardware & software deployments; we handle any size projects. Outsource your project work to Techprosoft and save money
SYSTEMS MANAGEMENT & UPDATES
SCCM
Experts on SCCM (patch management and software deployments/Collections), Dell’s Kace, Altiris, AppSense, Citrix Director, HP Asset Manager, ServiceNow/ITIL, Remedy, among others.
Outsource your Technology Services to us and save money!
Maintaining a skilled IT department is one of the most critical and costly components of an organization. Ensuring availability of necessary technical, and niche skills, for critical short-term projects, can mean having costly resources sit idle during periods of low demand. In addition, building the necessary expertise internally can be both difficult and costly. Techprosoft offers an effective, highly flexible solution to help meet those challenges.
OUR TECHNICAL SUPPORT ENCOMPASSES:
24/7 Tech Support
Hardware & Software support (PC & MAC), as well as Mobile Devices
Project Management/IT Deployments
Application Development
Application Maintenance
System Integration
Quality Assurance
24/7 tech support
DETAILS
- We specialize in: 24/7 Tech Support, Wired and Wireless Networking & Cat6 Cabling, Server Support & Administration, Computer Hardware & Software Support (Dell, HP Lenovo, Apple, IBM, Acer, Microsoft Surface, Asus, Samsung, Sony, LG, Toshiba, iPhone, Android, iPad), Cloud & Virtualization, Cyber Security, Web Design & Development/SEO (WordPress), SCCM, VMware, Kace, ServiceNow, Patient Point, Epic Willow, Office 365/Outlook, …
TECHPROSOFT SERVICES:
- Technical Support: We offer 24/7 coverage for 7-days a week and through holidays: Cat 6 cabling, Networking, Computer break & fixes (PC & Mac), Servers, Cloud & Virtualization, SCCM Administration, Software & Hardware Support, Exchange/Email (Office 365) Migration and Administration/2016, Software updates, Security patches, Deployments, Projects, Printers/Copiers/Plotters, Storage (backup & recovery), …
- Networking & Cabling (wired/wireless networks): We have over 30 years of networking and telecommunications experience (wired & Wi-Fi) infrastructures; we build networks from scratch and perform administration on existing networks; routing & switching, firewalls, access points & VOIP systems. We use Cat 6/6A and Cat 7 (100% Copper) for all our cabling and only use the best and latest technologies.
- Servers: We build servers/domain controllers (DNS/DHCP/AD/WEB) and perform server administration on the following server Operating Systems: 2003, 2008, 2012 & 2016, as well as UNIX/Solaris and Linux/Red Hat.
- Cloud and Virtualization: We are experts on cloud and virtualization infrastructure: VMware virtualization, AWS, Azure and Google Cloud infrastructures, as well as hosted exchange/Office 365 and G-suite email administration
- Cyber Security: We install and configure firewalls, perform penetration testing and secure networks; cryptography, virus/spyware protection: Cisco, Palo Alto, SonicWall, Checkpoint, Symantec, McAfee, Sophos, among other equipment/technologies
- Web Design and Development: We use the best & latest technologies: WordPress/PHP/JavaScript/CSS/HTML; we also help with Search Engine Optimization (SEO); Google ranking. We build all kinds of websites: personal, small business, restaurants, e-commerce, large enterprises, videos, magazine blog, food portfolio, photography, education, among others.
- Systems Management and Assets: Experts on SCCM (patch management and software deployments/Collections), Dell’s Kace, Altiris, AppSense, Citrix Director, HP Asset Manager, ServiceNow/ITIL, Remedy, among others.
- IT Projects and Deployments: If you need help on projects/deployments: Computers, mobile devices, Servers, Printers, Networks; we handle any size projects.
- Medical equipment: Experts on PatientPoint systems (thin client-based TV displays, Android-based giant tablets, PatientPoint 360, 3D Anatomy, Android IXR, Content Player, among others); also, experts on the Epic willow EHR System
- Computers: (XP, Vista, 7, 10) both 32 & 64-bit OS. Also, experts on computer hardware: laptops, desktops and monitors
- MAC Systems: (Macintosh OS X: Cheetah/Puma, Jaguar, Panther, Tiger, Leopard, Snow Leopard, Lion, Mountain Lion, Mavericks, Yosemite, El Capitan, mac OS SIERRA), experts on iMac and MacBook systems and Time capsule private cloud and all hardware & software
- Printers: Experts on Laser printers, plotters, and thermal (POS) printers. Dell, HP, Lexmark, Toshiba, Canon, among many more brands.
- Mobile devices: IOS and Android technologies and email using MS exchange, MobileIron and/or Touchdown on phones and tablets; we specialize on both hardware and software
- Surveillance Systems/IP Camera installs: We customize the installs to fit customer’s business needs, no need for unnecessary expenses and hardware, we bypass power panels and use Cat6 to a PoE NVR (no need for a switch or storage); the NVR powers the cameras and performs the recording/storage. We also integrate the systems onto your network through port forwarding, so you can access the stream via a domain while away and IP while local, hence no need to attach a computer. We provide a FREE domain; we also provide a FREE app and configure it for you.