SERVICENOW
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MICROSOFT’S SCCM
Microsoft Endpoint Manager is an integrated solution for managing all of your devices. Microsoft brings together Configuration Manager and Intune, without a complex migration, and with simplified licensing
DELL KACE
Dell KACE K1000 Management Appliances provide a fully integrated systems management solution for IT departments looking to eliminate the costs and complexities of software-based systems management. These appliances are flexible, intelligent, self-maintaining and easily deployed.
Microsoft System Center Configuration Manager
(SCCM)
Techprosoft uses Microsoft System Center enterprise version as the main system management software, with multiple modules that allow administrators to manage IT infrastructure.
At techprosoft we are experts on the follow Microsoft System Center functionalities:
· Configuration Manager allows IT professionals to deploy operating systems, software apps and install updates. It can also maintain hardware and software inventories, and remotely administer computers.
· Virtual Machine Manager enables users to create and manage virtual machines. It can interface with Microsoft Azure’s Hyper-V virtual machine hypervisor system. For admins who want to interface with existing VMware hypervisors, an add-on called System Center 2012 R2 Integration Pack for VMware vSphere is available at no additional cost.
· Endpoint Protection is a system security and antimalware client that allows administrators to monitor client workstations. It sends an email alert whenever it detects that malware has been installed.
· Service Manager is System Center’s integrated IT service management platform, allowing IT professionals to track incidents, resolve problems and more. It interfaces with Operations Manager and Configuration Manager.
· Operations Manager deploys a monitoring agent to each endpoint, and it is the main monitoring software included in the System Center pack. Add-ons allow monitoring for a wide range of services, such as Apache, Tomcat, VMware and SQL servers.
· Data Protection Manager is a backup and disaster recovery product that’s compatible with multiple types of servers.
Use Configuration Manager to help you with the following systems management activities:
- Increase IT productivity and efficiency by reducing manual tasks and letting you focus on high-value projects.
- Maximize hardware and software investments.
- Empower user productivity by providing the right software at the right time.
Configuration Manager helps you deliver more effective IT services by enabling:
- Secure and scalable deployment of applications, software updates, and operating systems.
- Real-time actions on managed devices.
- Cloud-powered analytics and management for on-premises and internet-based devices.
- Compliance settings management.
- Comprehensive management of servers, desktops, and laptops.
Configuration Manager extends and works alongside many Microsoft technologies and solutions. For example, Configuration Manager integrates with:
- Microsoft Intune to co-manage a wide variety of mobile device platforms
- Microsoft Azure to host cloud services to extend your management services
- Windows Server Update Services (WSUS) to manage software updates
- Certificate Services
- Exchange Server and Exchange Online
- Group Policy
- DNS
- Windows Automated Deployment Kit (Windows ADK) and the User State Migration Tool (USMT)
- Windows Deployment Services (WDS)
- Remote Desktop and Remote Assistance
Configuration Manager also uses:
- Active Directory Domain Services and Azure Active Directory for security, service location, configuration, and to discover the users and devices that you want to manage.
- Microsoft SQL Server as a distributed change management database—and integrates with SQL Server Reporting Services (SSRS) to produce reports to monitor and track management activities.
- Site system roles that extend management functionality and use the web services of Internet Information Services (IIS).
- Delivery Optimization, Windows Low Extra Delay Background Transport (LEDBAT), Background Intelligent Transfer Service (BITS), BranchCache, and other peer caching technologies to help manage content on your networks and between devices.
To be successful with Configuration Manager in a production environment, thoroughly plan and test the management features. Configuration Manager is a powerful management application, with the potential to affect every computer in your organization. When you deploy and manage Configuration Manager with careful planning and consideration of your business requirements, Configuration Manager can reduce your administrative overhead and total cost of ownership.
User interfaces
The Configuration Manager console
After you install Configuration Manager, use the Configuration Manager console to configure sites and clients, and to run and monitor management tasks. This console is the main point of administration, and lets you manage multiple sites.
You can install the Configuration Manager console on additional computers, and restrict access and limit what administrative users can see in the console by using Configuration Manager role-based administration.
For more information, see Use the Configuration Manager console.
Software Center
Software Center is an application that’s installed when you install the Configuration Manager client on a Windows device. Users use Software Center to request and install software that you deploy. Software Center lets users do the following actions:
- Browse for and install applications, software updates, and new OS versions
- View their software request history
- View device compliance against your organization’s policies
You can also show custom tabs in Software Center to meet additional business requirements.